Who owns Chalé Socks?

Chalé Socks was founded by Ghanaian designer Kurtis Kudjo in 2015.

Designer Kudjo has a vision to preserve and project the originality of Ghanaian culture. Chalé Socks aims to bring relief to underprivileged young ones who walk barefoot to school everyday through the OneChale cause. For more details contact: onechale@chalesocks.com

Socks Sizes?

The socks comes in size US 7-13 , UK 6.5-12.5, EU 40-46, meaning it fits just fine.

What currency do you charge?

Our prices are currently in USD.

We’re working on international versions of Chalesocks.com in order to provide a more personalised experience for each country.

If you have any concerns please get in touch with us and we’ll take care of you hello@chalesocks.com 🙂

Mode of Payment

Ghanaian customers may pay via MTN MobileMoney (MoMo), Bank transfer, Cash on delivery (Only within Accra).

We accept International payment through the following:  Visa, MasterCard & American Express. The instructions will show up at the check out page. PayPal option will be restored soon.

Shipment & Delivery

Shipment

We ship nationwide (Ghana), all African countries and worldwide. International orders has two shipping options: Registered mail delivery & EMS delivery service. All options provide tracking details for your parcels.

Delivery

We process all orders within 1 business day. Nationwide wide delivery takes 1 business day to arrive. International delivery generally takes between 1-3 weeks  to deliver, while express orders (on customer request) takes between 3-5 business days. All international shipments are tracked.

Please keep in mind delivery timelines are estimates and depend on the local postal service in your country.

What is the shipping charge for international orders?

We offer  Free Shipping on orders worldwide. Expedite shipping comes at a cost

  1. Registered mail: Free Shipping Worldwide
  2. Express Shipping : Send us an email if you require express shipping hello@chalesocks.com

How should I wash my socks?

To gain the maximum amount of life out of our socks we recommend that you follow these wash instructions:

1. Turn socks inside out

2. Wash your socks together with no other laundry on a low cycle with cold water and minimal detergent.

3. Hang dry for the best results or if necessary place them in the dryer on a light tumble.

Where are the socks made?

Chalé Socks are Designed In Ghana, at our studio in Tema.

Manufacturing is currently done by experts in Turkey. With strict adherence to ethical values. We aim start production in Africa in the near future.

What are your socks made of ?

Chale Socks are comprised of 78% Combed Cotton, 17% Polyester and 3% Spandex.

Returns & Refund

Returns

Any unopened pair may be returned within 30 days from the time of receipt. Please note, shipping costs not included.If you have any questions, please email us and we’ll be more than happy to take care of you hello@chalesocks.com

Refunds

Contact us at hello@chalesocks.com and we’ll look into the matter straight away! As a rule of thumb we will refund the cost of the faulty pair of socks from your original order. Shipping costs are not included.

Bulk Order

If you’d like to make a bulk order for a Shop /Family/Corporate Events/ Weddings etc.

We’d love to chat ! Drop us a line, let’s get talking  hello@chalesocks.com🙂