Who owns Chalé Socks?
Chalé Socks was founded by Ghanaian designer Kurtis Kudjo and his brother Mawunyo Petr in 2015. Chalé Socks is a self-funded, family business.
We aims to become a socially conscious brand through our OneChalé model, for every pair of Chalé Socks sold some proceeds go into support for underprivileged Children. OneChalé will be launched in September 2020.
If you would like to lend your support to OneChalé project, please email us: [email protected]
What currency do you charge?
Our prices are currently in (GHS) Ghana Cedis equivalent of all major currencies.
We’re working on international versions of Chalesocks.com in order to provide a more personalised experience for each country.
If you have any concerns please get in touch with us and we’ll take care of you [email protected] 🙂
Mode of Payment
Local customers may pay via MTN MobileMoney (MoMo), Bank transfer, Cash on delivery (Only within Accra).
We accept International payment through the following: Visa, MasterCard & American Express, etc. The instructions will show up at the check out page.
PayPal option will be restored in the future.
Shipment & Delivery
We ship nationwide (Ghana), all African countries and worldwide. International orders has two shipping options: Registered mail delivery & EMS delivery service. All options provide tracking details for your parcels.
We process all orders within 1 business day. Nationwide wide delivery takes 1 business day to arrive. International delivery generally takes between 1-3 weeks to deliver, while express orders takes between 3-5 business days. All international shipments are tracked.
Please keep in mind delivery timelines are estimates and depend on the local postal service in your country.
What is the shipping charge for international orders?
Due to the pandemic, the registered mail service is unavailable. International orders will now ship via express shipping. We shall provide update on registered mail when its back to operation.
- Registered mail: Free Shipping Worldwide
- EMS Express Shipping: Choose express shipping option on checkout or send us an email if you require express shipping [email protected]
Chalé Socks discounts
How should I wash my socks?
1. Turn socks inside out
2. Wash your socks together with no other laundry on a low cycle with cold water and minimal detergent.
3. Hang dry for the best results or if necessary place them in the dryer on a light tumble.
Where are the socks made?
Chalé Socks are Designed In Ghana, in our HQ Studio in Tema.
Manufacturing is currently done by expert sock makers in Turkey, with strict adherence to ethical values. We aim to set up production in Africa in the near future.
What are your socks made of ?
Chalé Socks are composed combed cotton, polyester, polyamide and spandex. Material composition varies based on type of socks.
Returns & Refund
Any unopened pair may be returned within 30 days from the time of receipt. Please note, shipping costs not included.If you have any questions, please email us and we’ll be more than happy to take care of you [email protected]
Contact us at [email protected] and we’ll look into the matter straight away! As a rule of thumb we will refund the cost of the faulty pair of socks from your original order. Shipping costs are not included.